Coffee24 respects your privacy and is committed to protecting the personal information you provide to us.

1. Jurisdiction and Regulatory Compliance

Coffee24 operates in compliance with applicable Canadian privacy laws. Depending on your location and where our services are accessed, the collection, use, and disclosure of your personal information may be governed by:

• The Personal Information Protection and Electronic Documents Act (PIPEDA) (Federal Canada).

• Quebec's Act respecting the protection of personal information in the private sector (Law 25), where applicable to residents of Quebec or business activities conducted within the province.

2. Information We Collect

We may collect information including:

• Name

• Company name

• Email address

• Telephone number

• Business address

• Information submitted through contact forms

• Website usage information through cookies and analytics tools

3. How We Use Information

We use collected information to:

• Respond to inquiries

• Provide quotations and service information

• Deliver and support our services

• Improve our website and customer experience

• Communicate important service updates

• Comply with legal obligations

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and analyze website traffic.

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Information Sharing

Coffee24 does not sell, rent, or trade personal information.

We may share information only:

• With service providers who assist in operating our business;

• When required by law;

• To protect our legal rights and business interests.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed 100% secure.

7. Data Retention

Personal information is retained only for as long as necessary to fulfill business, legal, accounting, or operational requirements.

8. Your Rights

Subject to PIPEDA, Quebec's Law 25, and other applicable Canadian privacy laws, you have specific rights regarding your data, which may include:

• Access: The right to request access to and a copy of your personal information.

• Correction: The right to request correction of inaccurate or incomplete information.

• De-indexing/Deletion: The right to request the deletion or cessation of dissemination of your information under certain conditions (as outlined by Law 25).

• Data Portability: The right to receive your data in a structured, commonly used technological format.

Requests to exercise these rights may be submitted through our contact information below.

9. Third-Party Services

Our website may use third-party services such as website hosting providers, analytics providers, or contact form services. These providers may process information in accordance with their own privacy policies.

10. Children’s Privacy

Our services are intended for businesses and workplace environments and are not directed toward children under the age of 13.

11. Changes to This Policy

Coffee24 may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact Coffee24 through the contact information listed on our website.